At Trendtrek Ventures, we aim to offer a seamless and pleasant shopping journey for all our customers. We understand that there may be instances where a return or exchange is necessary, and our Refund Policy is here to help you navigate the process with ease and satisfaction.

Refund Eligibility

To be eligible for a refund, products must be unused, in their original condition, and include all original tags and packaging. You must initiate your return request within 48 hours of receiving your order.

Non-Refundable Items

Certain categories of items, such as intimate apparel, accessories, and any customized or personalized products, are non-refundable due to hygiene or customization considerations.

Return Process

To begin the return process, log into your account, head to the "My Orders" section, and follow the steps to submit your return request. Clearly indicate the reason for the return and attach any relevant documentation if required. Our customer service team will review your request and assist you with the next steps in the return process.

Refunds (If Applicable)

Once we receive and inspect the returned item, we will notify you via email, confirming the receipt and approval or rejection of your refund. Refunds typically take around five to seven (5-7) business days to process.

If you have any questions or concerns regarding returns or refunds, don’t hesitate to contact us. Your satisfaction is our priority, and we are dedicated to providing a hassle-free shopping experience.